Consultancy
Digital Solutions
and Payment Expertise
Supported Giving offer a wide range of expertise within the charity sector. Our team have many years of experience in digital solutions and payments, so are well placed to help charities maximise their donations.
Many charities struggle to evaluate what new technologies to implement to keep pace with changing donor behaviour. This iswhere Supported Giving can help by harnessing the best reliable technology to innovate and optimise donations.
By working with our team, our charity customers have gained specialist advice on maximising digital fundraising:
A full and comprehensive review of your organisation's donation strategy
Recommend innovative solutions for collection and processing cashless donations
Gift Aid recovery: show you how we can mount donor engagement campaigns to recover Gift Aid on past donations.
Help you increase donation frequency and value via regular giving programs.
Advice on how to re-engage existing and former donors using various forms of outbound marketing communications
Use your data to create
Actionable insights
Working with our partners, our team will help you to collect, cleanse, digitise, and sort your data to optimise it’s potential to drive new donation income.
- What's the best way to capture and enrich donor data?
- Have you got adequate permission to use your donor's data?
- Are you future proofed and GDPR compliant with your donor's data?
- What marketing channels are going to work best in terms of response?
Data Collection: We will help you to identify the data collection options available to you and which options will be most effective for your charity.
Data Cleansing: Will review all of the data that you have gathered, de-duping and sorting then identify and correct anything that is inaccurate, incomplete, or irrelevant.
Data Standardising and Digitising: We will work with you to transform your data into the most usable and complete collection of information, all accessible digitally.
Database Marketing: Once your data has been formatted, we would work with you to implement a re-engagement strategy, recommending the most relevant response channels: from direct mail to app push notifications.
*Our data services may attract a fee for work undertaken – price depending on your requirements.
YOUR future
engagement Strategy
Now you have your data in good shape, get your re-engagement strategy in place. Consider the following:
- What are the best ways of communicating with a donor?
- Are we allowed to contact them?
- Are they most likely to respond to a text, an email, or a phone call?
- At what time of day , week or month is best to make contact?
- What are the cost differences between the different modes of communication?
These questions (and many more!) are those that the Supported Giving team can answer. We have staff and systems that have been tried and tested over decades, delivering millions of text messages, emails and outbound phone calls.
target your audience through
Your events and campaigns
If you are an Events or Marketing Coordinator looking to stage a new event or campaign, take a look at the list of solutions below to see if you are using all the donation capabilities available to you.
For a campaign, you may choose to promote fundraising options via print, direct mail, TV, web site, mobile app etc.
For an event, you may be considering a fundraiser around a specific activity where some of the team focus on raising funds while participating in a challenge – for example, cycling from London to Paris or running a half marathon.
How are you planning to take donations? HERE ARE THE OPTIONS…
QR2Donate
Use our QR code technology to quickly and easily take a payment via a mobile device.
Text2Donate
Collect donations from donors by having them send a simple text message to a charity short code.
via Website
Take donations via your website via a branded payment page powered by our technology.
Regular Giving
Receive donations regularly from your donors via monthly subscriptions by SMS or card payments.
automated Donations
Use our automated payment services to take payments over the phone without the need for a live operator.
Want to find out more?
What our clients say
We trialled Supported Givings QR code at a recent fundraising event. It was a last minute idea of ours and the fast support provided by the team at Supported Giving could not have been better. Top class support. The dashboard allowing us to see the donations in live time was brilliant too. The return on investment was considerable and we received positive feedback. We are planning to use the QR code again as part of our annual fundraising plan.
The Ryleys School